Policies:

RETURNS: 

Due to the nature of our products and small batch operations, all sales are final and non-refundable. 

We do not currently accept exchanges or returns, but we hope to cater more as we grow! 

SHIPPING:

Shipping Addresses: It is the customer's responsibility in ensuring that the address provided is accurate before completing one's order.

You are able to edit your information accordingly when confirming your address.

Returned Packages: For any undelivered packages, customers will be refunded the purchase price with the exception of shipping and handling cost. Items can be resent with a corrected address, once provided. Any new shipping and handling costs incurred, is the customer's sole responsibility to pay.  

Shipping Delays: Calypso Culture is not responsible for any shipping delays; once packages are processed and submitted to the mail carrier.

Processing Time: This business is operated by 1-2 persons, orders are processed and shipped in the order that they were received.

Please allow 1-7 business days for all orders to be processed, and shipped. Any orders placed after business hours will be processed in the following business day.

Carrier: All shipments are currently mailed through USPS. Customers will be notified via email when  orders are received and when products have been shipped. 

Lost/Stolen Items: Calypso Culture is not responsible for any lost or stolen items (once items are processed and shipped) during shipping or upon delivery. 

Business Days/Holidays: All packages are shipped between Monday - Friday. All major US holidays are excluded.


PRICING: 

All pricing shown on our store is in US dollars. We do not provide currency conversions. Your bank will convert your form of currency based on their conversion standards at the time of your order. 

All applicable fees such as taxes, customs, and duties are the sole responsibility of the customer. 

By confirming the information provided and completing a purchase with us, you are agreeing to our company policies above. As a budding business, we would like to thank you for understanding and providing us with room to grow.

 xoxo - Calypso Culture.